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Privacy policy

This Privacy Policy describes how the dive centre Rangiroa Diving Center, operated by LOOL PACIFIC, collects, uses, and protects the personal information you provide on our website.

Information We Collect

We may collect personal information such as your name, email address, mailing address, phone number, or payment information when you voluntarily submit it to us.

When you fill in our trip planning form, we also collect the information needed to organise your dives: the dates and times of your arrival and departure, where you are staying, your goals for the trip, and for each diver listed their first and last name, date of birth, certification level and agency, number of dives and the date of their last dive.

The date of birth is used solely to work out each diver's age on arrival: from the age of 60, a medical certificate will be required. We do not collect or store any health information.

How We Use Your Information

We may use the information we collect from you to:
  • Personalize your experience and respond to your individual needs.
  • Improve our website based on the feedback and information we receive from you.
  • Process transactions efficiently.
  • Send periodic emails to provide you with updates and information related to your interests.
Protection of Your Information

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

How Long We Keep Your Information

We keep your personal information for three years from our last exchange, after which it is deleted. Records relating to a payment are kept longer, in line with applicable accounting and tax obligations.

Your Rights

You have the right to access the information we hold about you, and to have it corrected, erased or ported, as well as the right to object to its use. To exercise any of these rights, write to us at This email address is being protected from spambots. You need JavaScript enabled to view it.: we will reply within one month. If you believe your rights are not being respected, you may lodge a complaint with the competent data protection authority.

Cookies and Other Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website. You have the option to configure your browser to accept or reject these cookies.

Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties unless we provide you with advance notice.

One exception: when you pay a deposit, your first name, last name and email address are passed to the secure payment platform of the Banque de Tahiti, which handles the transaction. Your card details never pass through our website and are never disclosed to us.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies.

Your Consent

By using our website, you consent to our privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contact Us

If you have any questions regarding this privacy policy, you may contact us using the contact page.